Reference

How We Handle Your Account Privacy

We collect what we need to run your account, process your deposits and verify withdrawals. This policy explains what data we hold, how we protect it, and how you can request changes or deletion.

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Cricks.bet How We Handle Your Account Privacy
DATA PRACTICES

How We Protect and Use Your Information

We encrypt your login and payment data, limit access to account records, and give you control over your information. Our approach to privacy balances account security with transparency so you know what we collect and why we need it.

What We Collect

We collect your mobile number when you register, payment details when you deposit via bKash, Nagad or Rocket, and device information like IP address and browser type to secure your login.

How We Use Cookies

We use cookies to keep you logged in between sessions, remember your preferred language, and track basic site analytics like page visits. You can disable non-essential cookies in your browser settings without losing access to your account or the lobby.

Account Security Measures

We encrypt sensitive data in transit and at rest, require OTP verification for withdrawals, and log login attempts to detect unusual activity. Our systems flag multiple failed logins and temporarily lock accounts to prevent unauthorized access before you lose funds.

Your Rights and Requests

You can request a copy of your data, ask us to correct outdated information, or request account deletion by contacting support.

CONTACT US

How to Reach Us About Privacy

If you have questions about this privacy policy, want to request your data, ask for corrections, or close your account, reach us through live chat, email, or the help section in your account dashboard. Our Bangladesh support team handles privacy requests and responds within a few working days.

Live Chat Open live chat from the bottom corner of any page. Privacy and data requests go to our support team who can pull your account details, explain what we store, and process deletion requests during the same session.
Email Support Send your privacy question or data request to our support email listed in the footer. Include your registered mobile number so we can verify your account and respond securely with the information you need.
Account Help Section Log into your account and go to Help in the menu. Privacy topics cover what data we collect, how we use payment details, cookie settings, and the steps to request account closure or data export.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number for account registration and OTP login, payment details when you deposit through bKash, Nagad or Rocket, and basic device information like IP address to protect your account from unauthorized access.

We store the last four digits of your wallet number to display your payment history and verify withdrawal requests. We share transaction details only with your chosen wallet provider to complete deposits and payouts. We do not store your wallet PIN or password.

Yes. Contact support through live chat or email with your registered mobile number. We will verify your identity and send you a file containing your account details, transaction history, login records, and any communication logs within a few working days.

Reach out to our support team via live chat or email and request account closure. We will verify your identity, settle any pending withdrawals, and remove your personal information from active systems. Transaction records may be retained for legal or operational purposes where required.

We share payment transaction details with bKash, Nagad, Rocket or your chosen wallet provider to process deposits and withdrawals. We do not sell your personal information to advertisers or third-party marketing companies. We may share data if required by local law in eligible regions.

We use session cookies to keep you logged in, preference cookies to remember your language, and analytics cookies to track page visits. You can disable non-essential cookies in your browser settings without losing access to the lobby or your account balance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.